Incentives are an increasingly common tool used by organizations, managers, and policymakers to change behavior. We propose that more than just motivating behavior for monetary reasons, incentives also have an important, undiscovered consequence: they leak information about social norms. Four...

Customers often must decide not only whether to purchase, but also what quantity to buy. The current research introduces and compares the quantity-sequential (QS) selling format, under which shoppers make the purchase and quantity decisions separately, with the quantity-integrated (QI) selling...

Academic research in several disciplines has demonstrated that consumers generally show a preference for certainty in the domain of gains. The current research provides evidence for an important psychological antecedent to this effect. Specifically, the authors find that the likelihood of...

Extant literature suggests that consumers derive more happiness from experiences (e.g., vacations) than from material possessions (e.g., furniture). However, this literature typically pits material against experiential consumption, treating them as a single bipolar construct of their relative...

Individuals are involved in daily decision making situations under varying levels of certainty and ease of gathering information, characterized by many factors such as the need to make payments, or the desire to fulfill goals. Essay 1 proposes that when individuals are faced with environments...