and external knowledge. Knowledge in turn constitutes one of the main inputs to service innovation. Hence, social software … has the potential to support service innovation. Using data from 505 German Information- and Communication Technology (ICT … social software applications triggers innovation. Thereby, it refers to a knowledge production function in which social …

products rather than services. However, research in service related innovation activities is highly rewarding, as the service …The majority of service providers have recognized the need to develop innovative services that meet sophisticated … customer needs on time. Because of structural changes in the market, rising costs and shorter lifecycles of services and …

and external knowledge. Knowledge in turn constitutes one of the main inputs to service innovation. Hence, social software … has the potential to support service innovation. Using data from 505 German Information- and Communication Technology (ICT … social software applications triggers innovation. Thereby, it refers to a knowledge production function in which social …

-sized enterprises (SMEs). The literature has yielded mixed results on how innovation impacts internationalization and performance of … internationalization (DOI) among the companies. We then discuss the implications on innovation management and corporate strategy. …