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Building loyalty in Islamic banking relationship : a multiple mediation approach empirically in Indonesia

Yusfiarto, Rizaldi; Nugraha, Septy Setia; Pambekti, … - In: Journal of financial services marketing 28 (2023) 2, pp. 306-320

Persistent link: https://www.econbiz.de/10014326878

Antecedents of customer brand engagement affecting customer satisfaction, trust, and commitments in forming loyalty and word of mouth in Indonesia

Lestari, Unik Dwi; Syah, Tantri Yanuar Rahmat - In: ASEAN marketing journal : Association of Southeast … 14 (2022) 1, pp. 97-122

satisfaction, and loyalty. Design/methodology/approach: This research was conducted in Indonesia with 213 respondents who are … upper-class brands in Indonesia. This quantitative research uses the Structural Equation Model (SEM) method. Research … loyalty and word of mouth through Instagram in Indonesia. Practitioner/Policy Implication: The managerial implication of the …

Persistent link: https://www.econbiz.de/10014335629

Trust in Islamic business-to-business relationships : evidence from Indonesia

Wijaya, Ibrahim Fatwa; Moro, Andrea; Belghitar, Yacine - In: British journal of management 34 (2023) 1, pp. 111-128

Persistent link: https://www.econbiz.de/10014279155

Covid-19 vaccine hesitancy in Indonesia : association between trust in the government and vaccination coverage

Higashikata, Takayuki - 2023

Persistent link: https://www.econbiz.de/10014283704

Social aspect versus service quality in trust formation toward mobile payment adoption : a case study of Indonesia

Lisana; Handarkho, Yonathan Dri - In: Asia Pacific journal of marketing and logistics 35 (2023) 6, pp. 1349-1365

Persistent link: https://www.econbiz.de/10014286004

The impact of organizational justice on the organizational citizenship behavior of contract workers in Indonesia : the role of exchange quality and multifocal trust

Waskito, Jati; Kussudyarsana, Kussudyarsana; Imronudin, … - In: Gadjah Mada international journal of business 25 (2023) 1, pp. 73-93

Persistent link: https://www.econbiz.de/10014302617

Service Quality, Customer Trust, and Company Image on Customer Satisfaction of Indonesian Government Banks

., Rafiqoh; Asniwati, Besse; Rahmatullah, Nur - 2023

on Customer Satisfaction at Bank Rakyat Indonesia in Samarinda. The study used quantitative approach. Data were obtained …

Persistent link: https://www.econbiz.de/10014359090

The effect of formal performance evaluation and intrinsic religiosity on trust

Lina; Sholihin, Mahfud; Sugiri, Slamet; Wuri Handayani - In: Cogent business & management 9 (2022) 1, pp. 1-29

members of economics and business from 24 Christian higher education institutions across 14 provinces in Indonesia …

Persistent link: https://www.econbiz.de/10014439710

Effect of diversity management on organizational trust, employee innovative behavior, and employee engagement : evidence from Indonesia

Batmomolin, Anastasia M. D.; Sadikin, Muhammad; Hadi, … - In: Scientific papers of the University of Pardubice 30 (2022) 2, pp. 1-11

employees of a large private bank in Jakarta, Indonesia. Analysis of research data using structural equation modeling (SEM) with …

Persistent link: https://www.econbiz.de/10014440867

Perceived privacy risks and trust dynamics : rethinking mobile payment adoption in Indonesia

Budiharseno, Rianmahardhika Sahid; Kim, Min-Joon - In: Global business and finance review 28 (2023) 6, pp. 112-129

study uniquely delves into the mobile payment scenario in Indonesia, challenging traditional views of risk and trust and …

Persistent link: https://www.econbiz.de/10014443505