Purpose – Highlights the reasons for the move to HR partnering and the advantages it can bring. Design/methodology/approach – Suggests three essentials of successful HR partnering – understanding, resources and credibility. Explores each in some depth, and illustrates them with cases based...

Purpose – Explores a pioneering “structured recruitment process” (SRP) introduced at Credit Suisse. Design – Contains information from a presentation to journalists by the Credit Suisse global head of human resources and its head of business‐support human‐resource management....

Purpose – Highlights flexible‐working and other initiatives at healthcare and benefits provider HSA Group Limited, which are helping the organization to recruit and retain employees in a tight employment market, improve productivity and boost its reputation as an employer of choice....

Purpose – Shows how a family‐friendly policy has a positive effect on recruitment and employee retention at First Direct. Design?methodology/approach – Describes First Direct's flexible working patterns, health schemes, on‐site nursery, perks and employee incentives. Findings – Reveals...

Purpose – Describes how membership‐services company Associa has built “recreational training” into its training and development policy and allocates every employee £100 a year to learn a new skill, whether or not related to his or her job role at work. Design/methodology/approach –...

Purpose – Describes how pharmaceutical giant AstraZeneca moved from site and functionally based human resources (HR) teams that offered a full range of generalist support, to a “one team” approach. A 15 percent cost reduction in service delivery over 3.5 years and a fall in the number of...

Purpose – Examines the experience of the HR department at Schering Health Care in the UK in rolling out new software to help business managers to track sales activities. Considers the training activities associated with the software. Design/methodology/approach – Highlights the challenges...

Purpose – The paper aims to focus on why such a large percentage of newly hired executives fail to stay with the organization. Findings – The paper blames failure to make clear the results required of the executive, failure to investigate if the candidate has the hidden job skills required...

Purpose – Aims to dscribe the key factors – attracting the right people, developing them and retaining them – which have helped the UK Central Office of Information (COI) to win a place in the Sunday Times 100 Best Companies to Work For list three years running and to secure Investors in...

Purpose – Argues that human‐resource (HR) specialists have valuable skills that can help to get the most out of volunteers who come forward in the aftermath of a disaster. Design/methodology/approach – Uses the experience of the tsunami disaster in Thailand to show what could have been...