Long-term relationships are generally believed to incentivize investments better than short-term relationships. We show that while this is true for quality investments, it is not always true for responsibility investments. In particular, when a reliable and an unreliable supplier compete for the...

Problem Definition: We study the management of social responsibility in a three-tier supply chain in which a Tier 2 supplier sells to a Tier 1 supplier, which in turn sells to a Tier 0 buyer. The Tier 2 supplier may violate social and environmental standards, resulting in harm to all firms in...

In this paper, we compare two fundamentally different judgmental demand forecasting approaches used to estimate demand and their corresponding demand distributions. In the first approach, parameters are obtained from a linear regression and maximum likelihood estimation (MLE) based on team...

Firms often partially fund new projects for preliminary development rather than fully fund them to fruition. This staged development yields early feedback which can improve an individual project through learning and a portfolio of projects by the termination of weaker ideas. Although prior...

We develop a forecasting method for the manufacturer and online seller of a product collection that changes periodically and radically. The firm, an industry leader in technology and quality, has experienced double-digit annual sales growth. In seeking to minimize supply-demand mismatch costs...

The theory of costs is a cornerstone of economic thinking, and figures crucially in the study of human action and society. From the first day of a principles-level course to the most advanced academic literature, costs play a vital role in virtually all behaviors and economic outcomes. How we...

Services are characterised by the integration of customers while the service is produced. This integration leads to interruptions in the processing of a customer order until the customer provides the missing input. Since customer behaviour can be planned to a certain extent only challenges in...

Financial services are characterised by the integration of customers while the service is being delivered. This integration leads to interruptions and thus delays in the processing of a customer order until for example the customer provides the missing input. Because customer behaviour can only...

Cartel detection is usually viewed as a key task of either competition authorities or compliance officials in firms with an elevated risk of cartelization. We argue that customers of hard core cartels can have both incentives and possibilities to detect such agreements on their own initiative...

Describimos y fundamentamos la tendencia creciente a utilizar medidas no financieras para la medición del rendimiento empresarial (business performance measurement), así como una axonomía de estas medidas y el impacto del movimiento de la calidad total en las prácticas de medición. Las...