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Exploring the Dimensions of Mobile Banking Service Quality

Sharma, Geeta - 2014

Over the last few years, the mobile and wireless market has been one of the fastest growing markets in the world and it is still growing at a rapid pace. This opens up huge markets for financial institutions interested in offering value added services. With mobile technology, banks can offer a...

Persistent link: https://www.econbiz.de/10013061333

Developing a Multiple-Item Scale for Assessing Internet Banking Service Quality : Special Reference to Indore District of Madhya Pradesh, India

Sharma, Geeta - 2014

adopt various technology to facilitate banking activity, Internet banking is one of the finest adoption in Indian banking … internet banking service quality is based on Indore district of Madhya Pradesh because no such study has been performed so far …. Data is collected from internet banking users of various tehsils of Indore district. Through Cronbach's Alpha Test of …

Persistent link: https://www.econbiz.de/10013061429

Impact of ATMs on the Use of Cash

Takala, Kari - 2014

This paper examines the role of cash usage in the development of payment media. For that purpose, the basic trends of change in payment media are scrutinized using European data. Although cash still clearly dominates in small retail payments, there has been a definite shift towards electronic...

Persistent link: https://www.econbiz.de/10012751795

Mobile Banking Adoption : Decomposed Theory of Planned Behavior with Perceived Trust

Jouda, Haitham - 2020

For financial institutions, mobile banking has represented a breakthrough in terms of remote banking services. However, many customers remain uncertain due to its security. This study aims to shed light on the factors that determine user acceptance of mobile banking applications in Palestine by...

Persistent link: https://www.econbiz.de/10012827303

The interaction between banking sector and financial technology companies : qualitative assessment - a case of Lithuania

Pu, Ruihui; Teresiene, Deimante; Pieczulis, Ina; Kong, Jie - In: Risks : open access journal 9 (2021) 1/21, pp. 1-22

The role of financial technology companies increases every day. From one side this process generates more possibilities for consumers from other side it is related with new risks which arise in banking sector. At the beginning of FinTech era lots of analyst were discussing about disruptive...

Persistent link: https://www.econbiz.de/10012423104

How does financial literacy impact on inclusive finance?

Hasan, Morshadul; Le, Thi; Hoque, Ariful - In: Financial innovation : FIN 7 (2021), pp. 1-23

Inclusive finance is a core concept of finance that makes various financial products and services accessible and affordable to all individuals and businesses, especially those excluded from the formal financial system. One of the leading forces affecting people's ability to access financial...

Persistent link: https://www.econbiz.de/10012594420

The FinTech Opportunity

Philippon, Thomas - 2017

This paper assesses the potential impact of FinTech on the finance industry. I document first that financial services remain surprisingly expensive, which explains the emergence of new entrants. I then argue that the current regulatory approach is subject to significant political economy and...

Persistent link: https://www.econbiz.de/10012950260

FinTech regulation and the development of the FinTech sector in the European Union

Ciukaj, Radosław; Folwarski, Mateusz - In: Journal of banking and financial economics 19 (2023) 1, pp. 44-56

The aim of the article is to identify the relationship between the level of regulation of various segments of the FinTech industry and the level of development of this sector. To address this research problem, the paper analyses the scope of regulation in 14 segments of the FinTech sector, and...

Persistent link: https://www.econbiz.de/10014285940

The Promise and Perils of Digital Finance : Toward Financial Inclusion and Smart Consumer Protection

Dewi, Tsany Ratna - 2022

Digital finance is having an increasing impact across the world. However, amid debates about the promises and perils of the digitalization of financial services, consumer protection may not be a popular topic. In addition to confusion over the definitions of ‘consumer’ and ‘consumer...

Persistent link: https://www.econbiz.de/10014351613

FinTech and the customer experience : how to embrace change in macedonian banking industry?

Hristova, Snezhana; Stevčevska-Srbinoska, Dušica; … - In: AICEI proceedings 17 (2022), pp. 208-216

Over the last decade, modern, disruptive innovation and FinTech services have been developing rapidly and are becoming widely used in the banking industry, thereby transforming financial services for customers with both positive and negative implications. Our paper contributes to identifying the...

Persistent link: https://www.econbiz.de/10014229915