This paper focuses on the relationship between over-the-top (OTT) and traditional communications services. Many analysts have stated OTT communications services might soon replace other communication services; however, the empirical study of this assumption is scarce, especially in the case of...

Advances in telecommunications technologies such as the online voice and video calling, smart phones, and micro messaging service have not only made life easier for millions of users, they also strengthened their social ties and improved their psychological well-being. On the other hand,...

OTT-messenger such as facebook, WhatsApp have gained wide popularity among mobile users while traffic of text messaging has been in strong decline in several countries. This work is the first to provide an empirical analysis how consumption of OTT-messengers affects demand for text messaging and...