Chow, Garland; Heaver, Trevor D.; Henriksson, Lennart E. - In: International Journal of Physical Distribution & … 24 (1994) 1, pp. 17-28
Concerns the definition and measurement of performance in logistics research. A review of the literature reveals a …, operationally defined, measured and utilized. The limitations of alternative research designs and performance measures are revealed …. Recommendations are made to improve the quality of future research. …