Purpose – Adoption and effective use of e‐commerce remains low among small to medium‐sized enterprises (SMEs) despite substantial investments. This paper aims to analyse the e‐commerce adoption paths of SMEs to identify a specific group that would benefit the most from e‐commerce...

Purpose – This study aims to compare the effectiveness of third‐party seals with self‐reported privacy policy statements with regard to the willingness of potential e‐commerce customers to provide web sites with various types of personal information. Design/methodology/approach – A...

Purpose – This study aims to examine the relationship among three main constructs of financial status, e‐commerce components, and Hispanic small businesses' (HSBs') perceptions regarding the contracting process of the United States Department of Agriculture (USDA) as they pertain to HSBs and...

Purpose – This study aims to contribute to the literature by addressing two research questions: is there a relationship between e-commerce adoption and performance of SMEs? And, more importantly, does the degree of entrepreneurial orientation moderate the relationship between e-commerce...

Purpose – The purpose of this paper is to understand the risks managers and individual supply chains perceive from e-business. Design/methodology/approach – This research takes a long-term, staged view of the risks managers and individual supply chains perceive from e-business. By taking a...

Purpose – Based on theories from the innovation diffusion literature, the purpose of this paper is to develop an integrated model of electronic commerce (EC) adoption in small businesses (SBs) of developing countries. The research model specifies variables at managerial level as the primary...

The article explores the quality dimensions that the visitors of national and foreign business‐to‐consumer portals use to assess the performance of their service offering. Based on the SERVQUAL model and previous research on Web site evaluation and quality, the paper identified three quality...