The wheels are one of the most worn components on a train. When the wear is unacceptable, the re-profiling can restore the shape of the wheel flange with the cost of decreasing the wheel diameter. The decision of re-profiling has serious implications for the life span of wheels. In this paper,...

We examine competition between two-sided platforms in a sharing economy using ride sharing as an example. In this economy, drivers self-schedule their supply based on the wage they receive. The platforms compete for drivers as well as riders. To attract drivers, platforms have used diverse wage...

Abstract: As online reviews play a decisive role in consumers' purchase decisions, e-commerce platforms are using review systems strategically to obtain a competitive advantage. However, the strategic potential can only be leveraged if the review system is designed appropriately. Research on the...

Crowdsourcing platforms provide a venue where firms looking for solutions (seekers) and individuals who can provide solutions (solvers) interact with each other. As crowdsourcing contest platforms have grown in popularity with numerous tasks being posted on a daily basis, a concern that has...

Firms employ various techniques to obtain information about consumer taste/location and valuation prior to making product design decisions. User-generated content, a hallmark of Web 2.0 technologies, is becoming an important source of consumer information for firms. The vast variety and volume...

Online retailing is dominated by a channel structure in which a retailer either buys products from competing manufacturers and resells to consumers (wholesale scheme) or lets manufacturers directly sell to consumers on its platform for a commission (platform scheme). Easy access to publicly...

Recommender systems have become the cornerstone of electronic marketplaces that sell products from competing sellers. Similar to traditional advertising, recommender systems can introduce consumers to new products and increase the market size which benefits sellers. The informative role of...

Abstract Recommender systems that inform consumers about their likely ideal product have become the cornerstone of eCommerce platforms that sell products from competing manufacturers. Using a model of an electronic marketplace in which two competing manufacturers sell their products through a...

The Internet and online retailing has disrupted traditional brick-and-mortar retailing immensely. In recent years, a hybrid omnichannel structure referred to as “New Retail” that promises to take advantage of the positive aspects of online and physical channels has emerged within the...