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Efficiency for Indian public sector and private sector banks in India : assessment of impact of global financial crisis
Bapat, Dhananjay
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International journal of business performance management
13
(
2012
)
3/4
,
pp. 330-340
Persistent link: https://www.econbiz.de/10009688785
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Growth, profitability and productivity in public sector banks : an assessment of their interretationship
Bapat, Dhananjay
- In:
The IUP journal of bank management : IJBM
12
(
2013
)
3
,
pp. 49-57
Persistent link: https://www.econbiz.de/10010197687
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Union Experience : towards excellence in retail banking
Bapat, Dhananjay
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Decision
42
(
2015
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3
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pp. 335-345
Persistent link: https://www.econbiz.de/10011471922
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Customer relationship for electronic payment products : an empirical inverstigation in India
Bapat, Dhananjay
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Global business review
13
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2012
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1
,
pp. 137-151
Persistent link: https://www.econbiz.de/10009513992
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Experience of a mystery customer : opening of a saving bank account
Bapat, Dhananjay
- In:
Marketing in the new global order : challenges and …
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(pp. 543-548)
.
2007
Persistent link: https://www.econbiz.de/10003736574
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Understanding Gen Next customers : implications for banks in India
Bapat, Dhananjay
- In:
The IUP journal of bank management : IJBM
14
(
2015
)
3
,
pp. 7-16
Persistent link: https://www.econbiz.de/10011411385
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Impact of brand familiarity on brands experience dimensions for financial services brands
Bapat, Dhananjay
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
4
,
pp. 637-648
Persistent link: https://www.econbiz.de/10011725709
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Exploring the antecedents of loyalty in the context of multi-channel banking
Bapat, Dhananjay
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
2
,
pp. 174-186
Persistent link: https://www.econbiz.de/10011707751
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Linking strategic orientation with performance : implication for Indian banks
Bapat, Dhananjay
- In:
Strategic change : SC ; briefings in entrepreneurial finance
26
(
2017
)
4
,
pp. 403-411
Persistent link: https://www.econbiz.de/10011821151
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Exploring advertising as an antecedent to brand experience dimensions : an experimental study
Bapat, Dhananjay
- In:
Journal of financial services marketing : JFSM
23
(
2018
)
3/4
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pp. 210-217
Persistent link: https://www.econbiz.de/10011975284
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