Cover -- Half Title -- Title Page -- Copyright Page -- Dedication -- Table of Contents -- Preface -- Acknowledgments -- Author -- 1: Patient Advocate Defined -- 2: Personal Healthcare Portfolio Model Defined -- As a Model -- Data Management Capability -- Introduction to Patient-Centric Health...

chapter 1 Equality -- chapter 2 European perspectives -- chapter 3 The Equality Act 2010 -- chapter 4 Age and ageism -- chapter 5 Disability -- chapter 6 Pregnancy and maternity -- chapter 7 Race, colour, ethnicity and migrant workers -- chapter 8 Religion or belief -- chapter 9 Sex equality --...

chapter 1 Patient Safety -- chapter 2 The Scale of the Problem -- chapter 3 A Culture of Learning -- chapter 4 Systems Approach to Safety -- chapter 5 The Right Culture for Safety -- chapter 6 Learning or Counting from Incidents -- chapter 7 Relegated to the Back Office -- chapter 8 The Impact...

chapter 1 Lucrative Wisdom -- chapter 2 Exit Strategy -- chapter 3 Finding and Keeping Consultants -- chapter 4 Building Your Firm -- chapter 5 Grow with Purpose -- chapter 6 Debt-Free Growth -- chapter 7 Partnering -- chapter 8 Stumbling -- chapter 9 Exit.

chapter 1 Traditional Sales versus Lean Selling ������������������������������������������1 Art of Sales -- chapter 2 What Is Value? Lean Selling...

Institutional corruption and the state in Asia / Ian Scott -- Corruption networks in China : an institutional analysis / Jiangnan Zhu -- Two steps forward, one step backwards : Indonesia's winding (anti- ) corruption journey / Sofie Arjon Schütte -- Normal corruption in Japan / James Babb --...