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Equilibrium and optimal behavior of customers in Markovian queues with multiple working vacations
Sun, Wei; Liu, Shiyong - In: Top : transactions in operations research 22 (2014) 2, pp. 694-715
Persistent link: https://www.econbiz.de/10010386562
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Why wait? : impact of waiting lines on self-service technology use
Kokkinou, Alinda; Cranage, David A. - In: International journal of contemporary hospitality management 27 (2015) 6, pp. 1181-1197
Persistent link: https://www.econbiz.de/10011403035
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Managing price and fleet size for courier service with shared drones
Pei, Zhi; Dai, Xu; Yuan, Yilun; Du, Rui; Changchun, Liu - In: Omega : the international journal of management science 104 (2021), pp. 1-20
Persistent link: https://www.econbiz.de/10012648543
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Worth the wait? : how restaurant waiting time influences customer behavior and revenue
Vries, Jelle de; Roy, Debjit; Koster, René de - In: Journal of operations management 63 (2018), pp. 59-78
Persistent link: https://www.econbiz.de/10011975452
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Call center delay announcement using a newsvendor-like performance criterion
Jouini, Oualid; Akşin, Zeynep; Karaesmen, Fikri; … - In: Production and operations management : an international … 24 (2015) 4, pp. 587-604
Persistent link: https://www.econbiz.de/10011282790
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Dynamic call center routing policies using call waiting and agent idle times
Chan, Wyean; Koole, Ger M.; L'Ecuyer, Pierre - In: Manufacturing & service operations management : M & SOM 16 (2014) 4, pp. 544-560
Persistent link: https://www.econbiz.de/10010526446
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An evaluation of the NERJIT priority rule in a kanban-controlled flowshop
Ardalan, Alireza; Diaz, Rafael - In: Production and operations management : an international … 21 (2012) 5, pp. 923-938
Persistent link: https://www.econbiz.de/10009667709
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Traffic control in Canada-USA border checkpoint operations : impacts on supply chain velocity infrastructure spending, and national security
Haughton, Michael A.; Isotupa, K. P. Sapna - In: International journal of services and operations management 16 (2013) 3, pp. 337-351
Persistent link: https://www.econbiz.de/10010231957
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Development of a framework for the design of autonomous vehicle storage and retrieval systems
Marchet, Gino; Melacini, Marco; Perotti, Sara; Tappia, Elena - In: International journal of production research 51 (2013) 14, pp. 4365-4387
Persistent link: https://www.econbiz.de/10009783675
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Variability modelling and balancing of stochastic assembly lines
Pınarbaşı, Mehmet; Yüzükırmızı, Mustafa; Toklu, … - In: International journal of production research 54 (2016) 19/20, pp. 5761-5782
Persistent link: https://www.econbiz.de/10011543327