satisfaction. This paper reports the results of a lab experiment that tested for differences between paired and unpaired …

This paper looks at the information content of satisfaction scores. It is argued that the information content depends … within one year. This leads to the conclusion that the information content of satisfaction scores accentuates recent changes …-term impact on living conditions. The usefulness of satisfaction scores as an indicator of people's living conditions is discussed. …

In the era of digital economy customer satisfaction and loyalty are key factors for the establishment of good relations …

, ambient and social factors) in a leisure club provoke satisfaction and affective commitment, and further enact ERBs. A survey … positively relate with satisfaction, design factors do not significantly associate with satisfaction, satisfaction fully mediates … relationship between the satisfaction and the ERBs. Theoretical and managerial implications are provided. …

, satisfaction and likelihood to return to the Museum for Modern and Contemporary Art (MART) of Rovereto (Italy). The empirical data … factors of the museum based on two exogenous variables (push and pull motivation) and two endogenous variables (satisfaction … friends and family. However, visit the city or the region of Trentino has no impact on satisfaction and loyalty to the MART …

This study investigates how people's satisfaction judgments are modified after they interact with other group members …. It integrates research on customer satisfaction and social influence to develop hypotheses about how an individual …'s satisfaction is influenced by discrepancies between her expectations about the satisfaction of other group members and their actual …