This paper analyses satisfaction with a cultural event, specifically in relation to an art exhibition. Following the … literature in this field, satisfaction is measured as a post-consumption phenomenon omitting the role of expectations. A six …-item satisfaction scale was then produced considering the main attributes of the exhibition. Data was collected from visitors after …

face an increasingly competitive environment. In this context, university image, satisfaction, identification and loyalty … endeavours a general objective: to analyse the influence of university image, satisfaction and graduated … the three hypotheses and the results show that relationship management and constructs such as satisfaction, university …

information which are used by student to justify decision. Paper is also describing student´s satisfaction with entry examinations …

experienced by participants and, consequently, their satisfaction and behavioural intentions (word of mouth and revisiting … the support of museum staff is felt to be a crucial antecedent of satisfaction and future behaviours. …

student perceived value. Moreover, we analyze the impact of perceived value on student satisfaction and loyalty. An empirical …

quality in services and satisfaction in citizen. In this paper, we are trying to contribute for improving the relations … between the small public local administrations and citizens across analysis of the link between quality and satisfaction …, which end up as directly satisfaction and credibility.. …

We examine satisfaction with HRM practices, namely recruitment, training and rewarding in NPO's and attitudes regarding … relation between satisfaction with reward and recognition strategies and the process of reward and recognition. We also name …

préoccupations du service public. L'indicateur de satisfaction des usagers est ainsi présenté comme une mesure de la performance …'évaluation. A l'aide d'entretiens, cette recherche étudie les liens entre l'indicateur et l'évaluation de la satisfaction des …

This paper investigates experimentally the effects of arousing content on viewing choices and satisfaction in … satisfaction and is thus responsible for suboptimal choices. In our experiment, subjects can choose among three programs during a …' satisfaction with the programs and the overall viewing experience. The results support the hypothesis: the presence of arousing …