Li, Ying; Wang, Qiang; Wang, Zhiqiang; Chen, Lujie - In: Industrial Management & Data Systems 121 (2021) 7, pp. 1577-1598
Purpose: The purpose of this study is to examine both the separate effects and the interaction effects of business process improvement (BPI) and human resource enhancement (HRE) on operational performance in manufacturing firms and to examine the moderating effect of product life cycle (PLC)....