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How MaKE First Steps can help your organisation define knowledge and build a knowledge-based customer relationship management (CRM) approach

Sharp, Peter - In: International journal of electronic customer … 3 (2009) 1, pp. 71-85

Persistent link: https://www.econbiz.de/10003850184

How MaKE First Steps can help your organisation define knowledge and build a knowledge-based customer relationship management (CRM) approach

Sharp, Peter - In: International journal of electronic customer … 3 (2009) 1, pp. 71-85

Persistent link: https://www.econbiz.de/10009887528

Complexity and clarity : the knowledge strategy dilemma ; some help from MaKE

Sharp, Peter; Eardley, Alan; Shah, Hanifa - In: Innovative knowledge management : concepts for …, (pp. 286-299). 2011

Persistent link: https://www.econbiz.de/10009238655

The measurement of output in the estimation of GDP

Sharp, Peter (contributor) - 1994

Persistent link: https://www.econbiz.de/10000913511

UK fiscal implications of international trade

Sharp, Peter - 1976

Persistent link: https://www.econbiz.de/10004694023

MaKE: a knowledge management method

Sharp, Peter - In: Journal of Knowledge Management 10 (2006) 6, pp. 100-109

Purpose – Within knowledge management (KM) there is a need to develop KM methods that help prioritise requirements and assist in information systems (IS) development strategy. This paper aims to present MaKE™, a KM method that is designed to address this need. Design/methodology/approach –...

Persistent link: https://www.econbiz.de/10014879776