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We study the role of competition in customers' reactions to litigation against firms, using anonymized mobile phone location data. A class action lawsuit filing results in a 4% average reduction in customer visits to target firms' outlets in the following months. The effect strongly depends on...
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This paper examines fundamental issues concerning a corporation's right to sue for defamatory attacks on its reputation … markedly different rationales, should have the right to sue in defamation premised on the concept of corporate reputation as … property and for the purpose of vindicating its reputation. On the question of remedies, a corporation should be entitled to …
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A patient seller faces a sequence of buyers and decides whether to build a reputation for supplying high quality … results provide an explanation to empirical findings of reputation failures in developing countries. I also discuss the …
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which firms slant their reports toward the prior beliefs of their customers in order to build a reputation for quality. Bias …
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