‐hate relationship that hospitality managers share with their jobs. Design/methodology/approach – The research used qualitative … interviews with 83 hotel managers in 23 registered hotels belonging to the three‐ and four‐star categories in Zimbabwe. Findings … – The most liked attributes of hospitality management careers among Zimbabwean hotel managers were found to be: interacting …

research has examined only one type of manager in hotels, and various contradictions have emerged. Other managers in hotels may … commitment to their managers by investing in their development to improve levels of professionalism and hence profits …

by private club managers by examining the importance and frequency of use of management competencies applied to the … private club industry. Design/methodology/approach – A sample of 800 randomly selected private club managers was used for this … study. The study included only active members of the Club Managers Association of America (CMAA). Findings – The results …

surveys of 544 managers from 65 hotels were conducted. Multiple regression analyses and analyses of variance were performed to …, managers displayed less partying behavior. It also finds that such work and family culture may vary based on certain hotel … include the use of self reports of hotel managers from full‐service hotels in the USA. Practical implications – A workplace …

private club managers. Sandwith's five‐competency domain model was applied to private club managers who were members of the … Club Managers Association of America (CMAA). Design/methodology/approach – A total of 800 private club managers from … throughout the USA were invited to participate in this study. Managers were randomly selected from the Club Managers Association …

Purpose – Foodservice managers are responsible for making sure employees follow safe food handling practices so … customers do not become ill from unsafe food. Therefore, this study aims to ascertain managers' perspectives using two methods … of data analysis to answer the question, “What would make managers more effective in their role of assuring safe food …

made by mail with managers who have direct responsibility for recruitment and training. In addition, recruitment …

The education and training paths of general managers of four and five star hotels in Scotland are examined. To obtain … this information, all general managers of four and five star hotels over 50 bedrooms in Scotland were questioned. Different … education and training paths are identified with the majority of the managers being between the ages of 26 and 45 and having …

learning and development and in particular the difficulties faced by middle managers in accepting and becoming committed to the … programme. Highlights the importance of gradual, evolutionary development so as to capture the hearts and minds of managers and …

fieldwork investigation, which examines hotel managers′ cognitive decision‐making processes. Ends with a discussion of possible …