We study the heterogeneous effects of race and gender on hiring outcomes in the context of organizational diversity efforts. Against the backdrop of increasing scrutiny around diversity issues in tech companies and the concomitant growing response of organizational efforts to increase workforce...

Algorithms are becoming increasingly prevalent in the hiring process. Whether it is a recruiter using LinkedIn's recommendation algorithm to find potential candidates or a hiring manager utilizing a resume screening algorithm to shortlist candidates, algorithms are increasingly used to assist...

In algorithmic hiring systems, diversity policies are often inscribed as algorithmic fairness constraints. But algorithms rarely work in isolation; almost always, humans make the ultimate hiring decision based on recommendations from the algorithm. To better understand the downstream effects of...

Our paper shows that the parameters in existing theoretical models of channel substitution such as offline transportation cost, online disutility cost, and the prices of online and offline retailers interact to determine consumer choice of channels. In this way, our results provide empirical...

The phenomenon of sponsored search advertising--where advertisers pay a fee to Internet search engines to be displayed alongside organic (nonsponsored) Web search results--is gaining ground as the largest source of revenues for search engines. Using a unique six-month panel data set of several...

We quantify how user mobile Internet usage relates to unique characteristics of the mobile Internet. In particular, we focus on examining how the mobile-phone-based content generation behavior of users relates to content usage behavior. The key objective is to analyze whether there is a positive...

Increasingly, user-generated product reviews serve as a valuable source of information for customers making product choices online. The existing literature typically incorporates the impact of product reviews on sales based on numeric variables representing the valence and volume of reviews. In...

The phenomenon of paid search advertising has now become the most predominant form of online advertising in the marketing world. However, we have little understanding of the impact of search engine advertising on consumers' responses in the presence of organic listings of the same firms. In this...