The article is based on both secondary and primary research into the use of plastic payment cards in China. The … secondary research offers an understanding of the history and current situation of payment cards in China, whilst the primary … research provides insights into the uniqueness of the Chinese market from the perspective of card holders, card issuers and …

After the Chinese takeover of Hong Kong its smaller banks carved out a niche for themselves in the corporate market by …

who wish to enter the Chinese market. It uses the credit card product to illustrate the complexities of this market … the Chinese cultural nuances about savings and consumption that foreign entrants will need to be aware of. The credit card … credit card issuers. Findings – There is much work yet to be done by the Chinese authorities to establish an infrastructure …

Purpose – The aim of this study is to investigate the market status for online/mobile banking in China. With the recent … and forecasted high growth of Chinese electronic banking, it has the potential to develop into a world‐scale internet … of online and mobile bank users were examined. Respondents from six major Chinese cities participated in the consumer …

up in China from 2007, this research is timely both for domestic Chinese banks wishing to issue credit cards and for … distinct segment of the Chinese population, who are “early adopters” of this product. Design/methodology/approach – Primary … data collection using survey methodology. A sample of the urban‐affluent population in China was utilized to gauge …

Purpose – The purpose of this paper is to construct a measurement instrument to capture service quality in the Chinese … corporate banking market. Design/methodology/approach – To create the measurement instrument, Chinese Banking Service Quality … (CBSQ), constructs are utilised from the generic service quality literature and Chinese business culture. In addition, 18 …

program used by many Chinese credit card issuers. In addition it also assesses Chinese credit card users' level of awareness … cities in China in 2007. Regression analysis was also conducted in the exploratory study. Findings – Results show both low … card reward programs in the banking industry serving a lower‐middle‐income segment in a developing region such as China …

, perceived risk and usage intention is developed. The research was conducted on a sample of 432 young Chinese consumers who can … Chinese IBS market, which is largely under‐researched.  …

Organisation (WTO) has resulted in the liberalisation and deregulation of China's financial services market. Chinese customers now … can retain a customer, the greater revenue and cost savings from that customer. China's accession to the World Trade … bank customers' switching behaviour in the Chinese retail banking industry. Design/methodology/approach – The data for this …

's Republic of China (the PRC) in respect of their choice and decisions about WMS providers. Design/methodology/approach – Two … home nationals resident in China. Findings – A cross sectional study of 227 Taiwanese nationals based in the PRC indicated …