Narrow search
Showing 81 - 90 of 111
Cover Image
Service failures in online double deviation scenarios: justice theory approach
Lee, Eun-Jung; Park, JungKun - In: Managing service quality : MSQ ; an international journal 20 (2010) 1, pp. 46-70
Persistent link: https://www.econbiz.de/10008370216
Cover Image
Digital music services: consumer intention and adoption
Kwong, Sze Wan; Park, Jungkun - In: The service industries journal 28 (2008) 10, pp. 1463-1482
Persistent link: https://www.econbiz.de/10008152348
Cover Image
Digital music services: consumer intention and adoption
Kwong, Sze Wan; Park, Jungkun - In: The service industries journal 28 (2008) 9-10, pp. 1463-1482
Persistent link: https://www.econbiz.de/10008167946
Cover Image
Consumers' travel website transferring behaviour: analysis using clickstream data-time, frequency, and spending
Park, Jungkun; Chung, Hoeun - In: The service industries journal 29 (2009) 9-10, pp. 1451-1464
Persistent link: https://www.econbiz.de/10008334531
Cover Image
The role of commitment on the customer benefits-loyalty relationship in mobile service industry
Hur, Won-Moo; Park, Jungkun; Kim, Minsung - In: The service industries journal 30 (2010) 14, pp. 2293-2310
Persistent link: https://www.econbiz.de/10008716839
Cover Image
Social perspectives of e-contact center for loyalty building
Park, JungKun; Chung, HoEun; Rutherford, Brian - In: Journal of business research : JBR 64 (2011) 1, pp. 34-39
Persistent link: https://www.econbiz.de/10008769050
Cover Image
Consumers’ channel choice for university-licensed products: Exploring factors of consumer acceptance with social identification
Yang, Sujin; Park, Jungkun; Park, Jihye - In: Journal of retailing and consumer services 14 (2007) 3, pp. 165-174
Persistent link: https://www.econbiz.de/10007599021
Cover Image
Multidimensional trust building in e-retailing: Cross-cultural differences in trust formation and implications for perceived risk
Park, JungKun; Gunn, Frances; Han, Sang-Lin - In: Journal of retailing and consumer services 19 (2012) 3, pp. 304-313
Persistent link: https://www.econbiz.de/10009967382
Cover Image
The investigation on dimensions of e-satisfaction for online shoes retailing
Endo, Seiji; Yang, Jun; Park, JungKun - In: Journal of retailing and consumer services 19 (2012) 4, pp. 398-406
Persistent link: https://www.econbiz.de/10009979333
Cover Image
Understanding multifaceted job satisfaction of retail employees
Chung, Te-Lin; Rutherford, Brian; Park, Jungkun - In: International journal of retail & distribution management 40 (2012) 9, pp. 699-717
Persistent link: https://www.econbiz.de/10009991257