The impact of ride-hailing services on urban congestion has been difficult to disentangle due to a shortage of data and an appropriate empirical setting. Despite the preponderance of studies examining various aspects of their impact on urban mobility, such as relationship with public transit and...

We run a field experiment to quantify the economic returns to data and informational ex-ternalities associated with algorithmic recommendation relative to human curation in the context of online news. Our results show that personalized recommendation can outperform human curation in terms of...

We run a field experiment to quantify the economic returns to data and informational ex-ternalities associated with algorithmic recommendation relative to human curation in the context of online news. Our results show that personalized recommendation can outperform human curation in terms of...

Do news media bias content in favor of advertisers? We examine the relationship between advertising by auto manufacturers in U.S. newspapers and news coverage of car safety recalls. This context allows us to separate the influence of advertisers, who prefer less coverage, from that of readers,...

Do news media bias content in favor of advertisers? We examine the relationship between advertising by auto manufacturers in U.S. newspapers and news coverage of car safety recalls. This context allows us to separate the influence of advertisers, who prefer less coverage, from that of readers,...

We run a field experiment with a major news outlet to quantify the economic returns to data and informational externalities associated with algorithmic recommendation. Automated recommendation can outperform a human editor in terms of user engagement, though this crucially depends on the amount...

Political campaigns are among the most sophisticated marketing exercises in the United States. As part of their marketing communication strategy, an increasing number of politicians adopt social media to inform their constituencies. This study documents the returns from adopting a new...

We run a field experiment to quantify the economic returns to data and informational externalities associated with algorithmic recommendation in the context of online news. Our results show that personalized recommendation can outperform human curation in terms of user engagement, though this...