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Understanding trust in ms-commerce : the roles of reported experience, linguistic style, profile photo, emotional, and cognitive trust
Leong, Lai-Ying; Hew, Teck-Soon; Ooi, Keng-Boon; Chong, … - In: Information & management : the internat. journal of … 58 (2021) 2, pp. 1-20
Persistent link: https://www.econbiz.de/10012494904
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Context-specific affective and cognitive responses to humanoid robots
Jung, Yoonhyuk; Cho, Eunae - 2018
valley. In particular, this study examines the effect of affective responses on trust, which is regarded as a critical …
Persistent link: https://www.econbiz.de/10012004880
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Measuring trust damage in nonprofit marketing : the role of cognitive and emotional perceptions
Hou, Jundong; Zhang, Chi; King, Robert A. - In: International review on public and non-profit marketing 15 (2018) 1, pp. 25-47
Persistent link: https://www.econbiz.de/10011918393
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Role of trust, emotions and event attachment on residents' attitudes toward tourism
Ouyang, Zhe; Gursoy, Dogan; Sharma, Bishnu - In: Tourism management : research, policies, practice 63 (2017), pp. 426-438
Persistent link: https://www.econbiz.de/10011746726
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Understanding stakeholder experience through the stakeholder journey
Derakhshan, Roya; Turner, J. Rodney - In: Project leadership and society 3 (2022), pp. 1-9
elements of customer experience are relationships, trust and value creation and we consider what those mean for stakeholder …
Persistent link: https://www.econbiz.de/10014283250
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Trust in international cooperation : emotional and cognitive trust complement each other over time
Duenas, Nelson; Mangen, Claudine - In: Critical perspectives on accounting : an international … 92 (2023), pp. 1-23
Persistent link: https://www.econbiz.de/10014366576
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Whether to trust chatbots : applying the event-related approach to understand consumers' emotional experiences in interactions with chatbots in e-commerce
Wang, Cuicui; Li, Yiyang; Fu, Weizhong; Jin, Jia - In: Journal of retailing and consumer services 73 (2023), pp. 1-11
Persistent link: https://www.econbiz.de/10014303157
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Emotional acknowledgment : how verbalizing others' emotions fosters interpersonal trust
Yu, Alisa; Berg, Justin M.; Zlatev, Julian J. - In: Organizational behavior and human decision processes : … 164 (2021), pp. 116-135
Persistent link: https://www.econbiz.de/10012548278
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Friendships through the style choice of virtual stickers : young adults manage aesthetic identity and emotion on a social messaging line app
Chen, Chih Ping - In: International journal of market research 63 (2021) 2, pp. 236-250
Persistent link: https://www.econbiz.de/10012492768
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It is not whom you know, it is how well you know them : foreign entrepreneurs building close guanxi relationships
Ngoma, Tebogo Rahaba - In: Journal of international entrepreneurship 14 (2016) 2, pp. 239-258
Persistent link: https://www.econbiz.de/10011719115