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Addicted to cruises? : key drivers of cruise ship loyalty behavior through an e-WOM approach
Castillo-Manzano, José Ignacio; Castro Nuño, Mercedes; … - In: International journal of contemporary hospitality management 34 (2022) 1, pp. 361-381
Persistent link: https://www.econbiz.de/10012798196
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Personality and customer citizenship behavior : the role of normative influences as a moderator in the informal homestay tourism context in Sri Lanka
Lakmali, A. D. Shanika; Kajendra, K. - In: South Asian journal of management : SAJM 28 (2021) 4, pp. 7-36
Persistent link: https://www.econbiz.de/10013040781
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Is the destination brand loyalty mechanism invariable? : a comparative study from China
Xu, Feng; Zhan, Cuijing; Lu, Lijun; Tan, Juan; Li, … - In: Journal of destination marketing & management 22 (2021), pp. 1-16
Persistent link: https://www.econbiz.de/10013041390
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The loyalty of rural tourism destination : a perspective of destination quality perception, satisfaction, and behavior intention in Indonesia
Yacob, Syahmardi; Erida; Siregar, Ade Perdana - 2021
Persistent link: https://www.econbiz.de/10012659393
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The influence of perceived risks on yacht voyagers' service appraisals : evaluating customer-to-customer interaction as a risk dimension
Paker, Neslihan; Gök, Osman - In: Journal of travel and tourism marketing 38 (2021) 6, pp. 582-596
Persistent link: https://www.econbiz.de/10012623380
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Angling destination loyalty : a structural model approach of freshwater anglers in Trysil, Norway
Stensland, Stian; Mehmetoglu, Mehmet; Liberg, Åste Sætre - In: Scandinavian journal of hospitality and tourism 21 (2021) 4, pp. 407-421
Persistent link: https://www.econbiz.de/10012608989
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Measuring satisfaction and loyalty of guests based on Vietnamese hotel online reviews
Ha Nguyen Thi Thu; Tuan Tran Minh; Tu Nguyen Thi Ngoc; … - In: International journal of e-entrepreneurship and … 11 (2021) 2, pp. 1-17
Persistent link: https://www.econbiz.de/10012613254
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Bali Tourism Destination Structural Loyalty Model from Consumer Behavior Perspective
Trimurti, Christimulia Purnama; Utama, I Gusti Bagus Rai - 2021
which is expected to be used as a theoretical reference model of a tourism marketing mix specifically related to travel …
Persistent link: https://www.econbiz.de/10013232067
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Introduction to the special issue: consumer experience management and customer journeys in tourism, hospitality and events
Taheri, Babak; Prayag, Girish; Muskat, Birgit - In: Tourism management perspectives : TMP 40 (2021), pp. 1-5
Persistent link: https://www.econbiz.de/10013209312
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Customers who misbehave : identifying restaurant guests "acting out" via asymmetric case models
Chaouali, Walid; Hammami, Samiha Mjahed; Veríssimo, … - In: Journal of retailing and consumer services 66 (2022), pp. 1-15
Persistent link: https://www.econbiz.de/10013209631