Abstract:Purpose – To investigate the extent of retail change in the UK grocery sector over the last 30 years.Design/methodology/approach – In 1980 a press article by Richard Milner andPatience Wheatcroft attempted to anticipate retail change by 1984. Taking that as atemplate we examine how...

Purpose – The purpose of this paper is to demonstrate the need for an improved understanding of consumer value for online grocery purchases and to propose the notion of “integrated service solution” packages as a strategy for growing and successfully sustaining the channel to guide both...

Purpose – This paper aims to demonstrate the need for an improved understanding of the opportunities offered by privacy online. This is contextualized in the case of supermarket purchases of food in particular, often described as an intimate and personal choice. In the case of grocery...