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The patient as a prosumer of healthcare : insights from a bibliometric-interpretive review
Ciasullo, Maria Vincenza; Lim, Weng Marc; Manesh, … - In: Journal of health organization and management 36 (2022) 9, pp. 133-157
Persistent link: https://www.econbiz.de/10014302956
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Measuring patient value in value-based healthcare : the opportunity of data envelopment analysis
Borzée, Joke; Cardoen, Brecht; Cherchye, Laurens; … - 2024
Persistent link: https://www.econbiz.de/10014526096
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Patient engagement and customer loyalty : the role of value co-creation in healthcare service delivery
Tweneboah-Koduah, Ernest Yaw; Odoom, Raphael; Adams, … - In: International journal of services and operations … 48 (2024) 3, pp. 424-444
Persistent link: https://www.econbiz.de/10015066810
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How Lean Six Sigma Principles improve hospital performance
Honda, Ana Carolina; Bernardo, Vitor Zanetti; Gerolamo, … - In: Quality management journal : QMJ 25 (2018) 2, pp. 70-82
Persistent link: https://www.econbiz.de/10012309062
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How Lean Six Sigma principles improve hospital performance
Honda, Ana Carolina; Bernardo, Vitor Zanetti; Gerolamo, … - In: Quality management journal : QMJ 25 (2018) 2, pp. 70-82
Persistent link: https://www.econbiz.de/10011976324
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Lean healthcare and quality management : the experience of ThedaCare
Mannon, Melissa - In: Quality management journal : QMJ 21 (2014) 1, pp. 7-10
Persistent link: https://www.econbiz.de/10010244646
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Knowledge driven lean in healthcare : a necessity
Petersen-Menefee, Natalie; Mothersell, William M.; … - In: International journal of business innovation and research 12 (2017) 1, pp. 120-135
Persistent link: https://www.econbiz.de/10011712466
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Deploying Lean Six Sigma framework in a healthcare organisation : a case experience
Swarnakar, Vikas; Singh, A. R.; Tiwari, Anil Kr - In: International journal of six sigma and competitive … 13 (2021) 4, pp. 412-434
Persistent link: https://www.econbiz.de/10012990442
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Assessing lean satisfaction and its enablers : a care provider perspective
Assadej Vanichchinchai - In: Operations management research : OMR ; advancing … 14 (2021) 1/2, pp. 95-106
Persistent link: https://www.econbiz.de/10012584259
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The need for implementing lean in healthcare organisations
Giraldo, Adriana; Mothersell, William M.; Motwani, Jaideep - In: International journal of productivity and quality … 16 (2015) 2, pp. 211-230
Persistent link: https://www.econbiz.de/10011526149