Deploying Lean Six Sigma framework in a healthcare organisation : a case experience
Year of publication: |
2021
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Authors: | Swarnakar, Vikas ; Singh, A. R. ; Tiwari, Anil Kr |
Published in: |
International journal of six sigma and competitive advantage : IJSSCA. - Genève : Inderscience Enterprises, ISSN 1479-2753, ZDB-ID 2205081-4. - Vol. 13.2021, 4, p. 412-434
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Subject: | Lean Six Sigma | LSS | service quality | healthcare organisation | patient waiting time | bottom-line results | Qualitätsmanagement | Quality management | Gesundheitsversorgung | Health care | Dienstleistungsqualität | Service quality | Lean Management | Lean management | Gesundheitswesen | Health care system | Krankenhaus | Hospital |
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