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Stability of transaction fees in bitcoin : a supply and demand perspective
Ilk, Noyan; Shang, Guangzhi; Fan, Shaokun; Zhao, J. Leon - In: MIS quarterly 45 (2021) 2, pp. 563-592
Persistent link: https://www.econbiz.de/10012631370
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The impact of waiting on customer-instigated service time : field evidence from a live-chat contact center
Ilk, Noyan; Shang, Guangzhi - In: Journal of operations management 68 (2022) 5, pp. 487-514
Persistent link: https://www.econbiz.de/10013288032
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Mitigating the impact of functional dominance in cross-functional process improvement teams
Malhotra, Manoj K.; Ahire, Sanjay; Shang, Guangzhi - In: Decision sciences : DS 48 (2017) 1, pp. 39-70
Persistent link: https://www.econbiz.de/10011696528
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Optimal retail return policies with wardrobing
Shang, Guangzhi; Ghosh, Bikram P.; Galbreth, Michael R. - In: Production and operations management : an international … 26 (2017) 7, pp. 1315-1332
Persistent link: https://www.econbiz.de/10011737219
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Impact of supply base structural complexity on financial performance : roles of visible and not-so-visible characteristics
Lu, Guanyi; Shang, Guangzhi - In: Journal of operations management 53/56 (2017), pp. 23-44
Persistent link: https://www.econbiz.de/10011792940
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Need for speed, but how much does it cost? : unpacking the fee-speed relationship in Bitcoin transactions
Shang, Guangzhi; Ilk, Noyan; Fan, Shaokun - In: Journal of operations management 69 (2023) 1, pp. 102-126
Persistent link: https://www.econbiz.de/10014293324
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Using transactions data to improve consumer returns forecasting
Shang, Guangzhi; McKie, Erin C.; Ferguson, Mark E.; … - In: Journal of Operations Management 66 (2019) 3, pp. 326-348
Persistent link: https://www.econbiz.de/10012189466
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Where Should I Focus My Return Reduction Efforts? Empirical Guidance for Retailers
Shang, Guangzhi; Ferguson, Mark E.; Galbreth, Michael R. - In: Decision Sciences 50 (2018) 4, pp. 877-909
Persistent link: https://www.econbiz.de/10012193126
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Estimating demand with constrained data and product substitutions
Ferguson, Mark - In: Channel strategies and marketing mix in a connected world, (pp. 1-27). 2020
Persistent link: https://www.econbiz.de/10012146708
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Making the business case for sustainability related investments through a single financial metric
Ferguson, Mark - In: Sustainable supply chains : models, methods, and public …, (pp. 193-199). 2012
Persistent link: https://www.econbiz.de/10009560105