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Cultural events' service quality, satisfaction and loyalty : a case on an annual cultural diversity event in Borneo

Salfarina Abdul Gapor; Chin, Chee Hua; Ek Tee Ngian; … - In: International journal of event and festival management 15 (2024) 2, pp. 191-212

Persistent link: https://www.econbiz.de/10014535970

A long-term study of sport event volunteers : Cincinnati Flying Pig Marathon Weekend in 2012 and 2022

Olberding, Julie Cencula; Olberding, Douglas J. - In: International journal of event and festival management 15 (2024) 2, pp. 249-269

Persistent link: https://www.econbiz.de/10014536004

Predictors of business-to-business loyalty and repurchase intentions in South Africa's concrete product market

Masitenyane, Lehlohonolo Amos; Dhurup, Manillal - In: South African journal of business management 54 (2023) 1, pp. 1-12

/results: The results revealed that CPMs relationship quality and commitment contributions do lead to customer satisfaction as … precursor of loyalty and repurchase intention. Elevated satisfaction levels do accelerate the relationship between the study …-term B2B relationships and business survival. Also, they should invest in strategies that improve customer satisfaction and …

Persistent link: https://www.econbiz.de/10014536033

An approach to sustainable enterprise resource planning system implementation in small- and medium-sized enterprises

Pérez-Estébanez, Raquel - In: Administrative Sciences : open access journal 14 (2024) 5, pp. 1-12

identify which factors determine the level of satisfaction when implementing a sustainable enterprise resource planning system … in small- and medium-sized business. A survey was designed to measure managers' satisfaction with S-ERP implementation in … their companies. A multivariate analysis was run to test the factors affecting the level of satisfaction with the …

Persistent link: https://www.econbiz.de/10014558969

Coalitions and their negative consequences : an examination in service failure-recovery situations

Roschk, Holger; Hosseinpour, Masoumeh; Breitsohl, Jan - In: Journal of service research 26 (2023) 4, pp. 614-635

Persistent link: https://www.econbiz.de/10014580355

Determinants of intention to revisit in hospitality industry : a cross-cultural study based on GLOBE Project

Nazarian, Alireza; Shabankareh, Mohammadjavad; … - In: Journal of international consumer marketing 36 (2024) 1, pp. 62-79

Persistent link: https://www.econbiz.de/10014515015

Revisiting equity theory in the global virtual teams

Tavoletti, Ernesto; Cohen, Eric David; Dong, Longzhu; … - In: Management research review 47 (2024) 5, pp. 840-858

Persistent link: https://www.econbiz.de/10014515899

Knowledge, attitude, utilisation and satisfaction of traditional Chinese medicine in Hong Kong

Ng, Tommy K. C.; Lo, Man Fung; Fong, Ben Y. F. - In: International journal of pharmaceutical and healthcare … 16 (2022) 1, pp. 123-137

Persistent link: https://www.econbiz.de/10012886108

Modeling hedonic motive-based segments of wine festival visitors using decision tree approach

Payini, Valsaraj; Bolar, Kartikeya; Mallya, Jyothi; … - In: International journal of wine business research 34 (2022) 1, pp. 19-36

Persistent link: https://www.econbiz.de/10012886214

Memorable tourism experiences, destination image, satisfaction, and loyalty : an empirical study of Santorini Island

Stavrianea, Aikaterini; Kamenidou, Irene - In: EuroMed journal of business 17 (2022) 1, pp. 1-20

Persistent link: https://www.econbiz.de/10012886254