Organizational Change and Impact of ICT -- E-Services in Public and Private Sectors -- IS Development and Design Methodologies -- New Ways to Work and Interact via Internet -- Business Intelligence Systems Their Strategic Role and Organizational Impacts -- IS Quality, Metrics and Impact --...

Part I: E-Services in Public and Private Sector -- Open Innovation in Research Libraries-Myth or Reality?- News as a Service: Adoption of Web 2.0 by Online Newspapers -- Citizens Participation in Public Decisions: the Open Source Role -- A System Dynamics Model to Identify and Measure the Paper...

Part I Design Science Research Principles and Methods -- Part II Design and Evaluation of IT Artifacts -- Part III Design and Evaluation of Organizational Practices -- Part IV Design and Evaluation of Managerial Strategies