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Reinventing public service del...
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41
Effective leadership in managing NPM-based change in the public sector
Kellis, Dana S.
;
Ran, Bing
- In:
Journal of organizational change management
28
(
2015
)
4
,
pp. 614-626
Persistent link: https://www.econbiz.de/10011342205
Saved in:
42
The perceived effects of the Croatian customs services reform : the opinion of forwarders from Istarska county
Kaštelan-Mrak, Marija
;
Benazić, Alen
- In:
Financial theory and practice
33
(
2009
)
1
,
pp. 25-47
Persistent link: https://www.econbiz.de/10009410924
Saved in:
43
Bürgerservices : Grundlagen - Ausprägungen - Gestaltung - Potenziale
Schwabe, Gerhard
(
ed.
)
-
2011
Persistent link: https://www.econbiz.de/10010355599
Saved in:
44
Public sector reform
Massey, Andrew
(
contributor
)
-
2013
Persistent link: https://www.econbiz.de/10010235652
Saved in:
45
Using outsourcing of non-essential services as a magical wand to transform public service delivery in Botswana
Mpabanga, Dorothy
- In:
Entrepreneurship in the public sector
,
(pp. 157-171)
.
2014
Persistent link: https://www.econbiz.de/10010245922
Saved in:
46
Innovation in complex public service systems
Rhodes, Mary Lee
- In:
Handbook of innovation in public services
,
(pp. 332-346)
.
2013
Persistent link: https://www.econbiz.de/10010194814
Saved in:
47
Ethical innovation in the public services
Macaulay, Michael
;
Norris, David
- In:
Handbook of innovation in public services
,
(pp. 238-249)
.
2013
Persistent link: https://www.econbiz.de/10010194905
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48
Strategic management and change in the public services
Joyce, Paul
- In:
Handbook of innovation in public services
,
(pp. 210-223)
.
2013
Persistent link: https://www.econbiz.de/10010194907
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49
Innovation in public services : engaging with risk
Osborne, Stephen P.
;
Brown, Louise
- In:
Handbook of innovation in public services
,
(pp. 157-160)
.
2013
Persistent link: https://www.econbiz.de/10010194916
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50
Managing the change process : the state of the art
Brown, Kerry
;
Waterhouse, Jennifer
- In:
Handbook of innovation in public services
,
(pp. 107-117)
.
2013
Persistent link: https://www.econbiz.de/10010194982
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