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Barriers and paradoxical recommendation behaviour in online to offline (O2O) services : a convergent mixed-method study
Talwar, Shalini; Dhir, Amandeep; Scuotto, Veronica; … - In: Journal of business research : JBR 131 (2021), pp. 25-39
Persistent link: https://www.econbiz.de/10012544924
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Over-ordering and food waste : the use of food delivery apps during a pandemic
Sharma, Rajat; Dhir, Amandeep; Talwar, Shalini; Kaur, Puneet - In: International journal of hospitality management 96 (2021), pp. 1-13
Persistent link: https://www.econbiz.de/10012585705
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Big Data in operations and supply chain management : a systematic literature review and future research agenda
Talwar, Shalini; Kaur, Puneet; Wamba, Samuel Fosso; … - In: International journal of production research 59 (2021) 11, pp. 3509-3534
Persistent link: https://www.econbiz.de/10012589170
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Why do people avoid and postpone the use of voice assistants for transactional purposes? : a perspective from decision avoidance theory
Malodia, Suresh; Kaur, Puneet; Ractham, Peter; … - In: Journal of business research : JBR 146 (2022), pp. 605-618
Persistent link: https://www.econbiz.de/10013271453
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The effect of the valence of forgiveness to service recovery strategies and service outcomes in food delivery apps
Kaur, Puneet; Talwar, Shalini; Islam, Nazrul; Salo, Jari; … - In: Journal of business research : JBR 147 (2022), pp. 142-157
Persistent link: https://www.econbiz.de/10013271481
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Supply chain collaboration and sustainable development goals (SDGs) : teamwork makes achieving SDGs dream work
Chauhan, Chetna; Kaur, Puneet; Arrawatia, Rakesh; … - In: Journal of business research : JBR 147 (2022), pp. 290-307
Persistent link: https://www.econbiz.de/10013271495
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The dark side of phubbing in the workplace : Investigating the role of intrinsic motivation and the use of enterprise social media (ESM) in a cross-cultural setting
Yousaf, Saira; Rasheed, Muhammad Imran; Kaur, Puneet; … - In: Journal of business research : JBR 143 (2022), pp. 81-93
Persistent link: https://www.econbiz.de/10013194511
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Food waste reduction and taking away leftovers : interplay of food-ordering routine, planning routine, and motives
Talwar, Shalini; Kaur, Puneet; Okumus, Bendegul; Ahmed, … - In: International journal of hospitality management 98 (2021), pp. 1-12
Persistent link: https://www.econbiz.de/10013198494
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Social media induced fear of missing out (FoMO) and phubbing : behavioural, relational and psychological outcomes
Tandon, Anushree; Dhir, Amandeep; Talwar, Shalini; … - In: Technological forecasting & social change : an … 174 (2022), pp. 1-15
Persistent link: https://www.econbiz.de/10013204911
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I love you, but you let me down! How hate and retaliation damage customer-brand relationship
Jabeen, Fauzia; Kaur, Puneet; Talwar, Shalini; Malodia, … - In: Technological forecasting & social change : an … 174 (2022), pp. 1-13
Persistent link: https://www.econbiz.de/10013204913