High employee mobility within the hotel industry has become one of the major concerns of researchers and practitioners. The main objectives are; a) to investigate the relationship between employees gender towards jobs mobility need. b) To study influences of employees gender with job mobility...

The number of hotels and employees' turnover was rapidly mushrooming in Malaysia. This turnover occurred for several reasons such employee dissatisfaction and inhospitable work milieu might trigger the employees jump to others hotel for better job and working ambiance. This study reviews the...

The wait for service is known as the time from which a customer is ready to receive the service until the time the service commences. Service delay beyond expected time affects customers dining mood, overall satisfaction, and closely related to complain behaviour and implicate their future...

Complaint behavior in restaurant service industry is remarkable known. This study empirically investigates the attitudes, reasons for customers began to complain and most importantly the customer complaint behavior in restaurant service. Personally administered questionnaire was used and through...

Restaurant industry offers huge employments and contributes to prominent percentage in economic growth. Unfortunately, this industry has to deal with one of the most problematic issues which are employee turnover. Many studies have been done to find out ways to minimize the rate of turnover but...

There are several factors that determine food choices among students. In research of Eating Habit and Factors Affecting Food Choice of Adolescents Living In Rural Areas stated that food choice in general is a complex process which depends on culture and is influenced by different factors such as...

Disabilities assigned into many categories such as visual impairments, physical disabled, deaf, and mentally retarded. This inferiority complex formed the feelings of less confident, isolated and insecure working in the hospitality industry. The job opportunities also are limited and...