Presslee, Adam; Richins, Greg; Saiy, Sasan; Webb, Alan - 2022
effectiveness of these programs in actual organizational settings. We predict that the adoption of a team-based recognition program … were eligible to receive non-monetary recognition (i.e., thank-you card, token gift) as a team every two weeks. The results … support our predictions. We also find the benefits of team-based recognition extend to customer satisfaction and financial …