Kumar, Santosh; Sharma, Roopali - In: Benchmarking: An International Journal 25 (2018) 7, pp. 2169-2183
Purpose: The health care industry has experienced vibrant growth since the last few decades. Total health care business has reached more than US$160bn in the country and is still growing, but sustainable growth of industry is a major area of concern. An unsustainable and uneven growth might...