Kruck, S.E.; Teer, Faye; Christian, William A. - In: Industrial Management & Data Systems 108 (2008) 2, pp. 162-172
Purpose – The purpose of this paper is to describe a new software tool that graphically depicts analysis of visitor traffic. This new tool is the graph‐based server log analysis program (GSLAP). Design/methodology/approach – Discovering hidden and meaningful information about web users'...