Mark Kasa; Sherrymina Kichin; Zaiton Hassan; Sheena Poh; … - In: Asian Academy of Management journal 28 (2023) 2, pp. 275-307
Banking industry is becoming more competitive due to escalating bank branches every year. It has been recorded that one … demanding working atmosphere and burdensome workloads. High turnover rate can adversely influence bank’s performance and … total of 283 questionnaires were distributed to bank employees in Kuching, Sarawak, Malaysia. Data analysis disclosed that …