The development of information technology has affected the banking business strategy. Internet have been the backbone in the last decade in expanding the banking business, especially in increasing financial transaction services. The term online banking has emerged and became an aspect in banking...

Accounting regulatory changes that affect the information technology (IT) infrastructure of firms have prompted Chief Information Officers (CIOs) to take the lead in aligning IT changes with new reporting requirements. This study investigates the associations between the mandatory adoption of...

It has been readily accepted that prospective employees, including MBA students seeking jobs after graduation, put great stock in a potential employer's reputation – particularly that relating to its social responsibility and workplace practices. However, other than potentially biased results...

How should executives lead organisations and their employees in an increasingly digitalized business environment and what skills are needed to succeed? Although the evolution of digital technologies considerably changes working environments in organisations and creates new challenges for...

Given the significance and importance of intellectual capital in knowledge-intensive firms like banks, it is important to know to what extent banks disclose intellectual capital information. It is expected that knowledge-intensive firms like banks will disclose more intellectual capital...

Since the last decade, there has been a tremendous growth in the call center businesses in several metropolitan and urban cities in India. Mumbai city is no exception to this sudden boom. The call center businesses employ over 500,000 nascent employees in the age group of 18 – 28 yrs in...

The term business intelligence can be defined as a group of widely used ICT tools that gather all kinds of complex data concerning a certain organisation and compiles them into reports that are meaningful, exact and delivered on time. Those tools can provide meaningful insights into the state of...

The author recommends review of marketing, advertising and communication strategies, which may have excessive self-praise. Braggadocio or excessive self-praise causes negative marketing and unnecessary burden on the society in the form of increased costs. The author recommends use of such tools...

The chief information officer (CIO) is crucial to integrating information technology into firm strategy. While there is evidence that capital markets react favorably to CIO appointments in the days surrounding the appointment announcement, this is the first study to examine the change in firm...

The increased importance of national and IT security for the United States, specifically after the events of September 11, 2001, resulted in the Federal Information of Security Management Act (FISMA, Public Law 107347, Title III) being passed by the Congress in 2002. FISMA requires agency's CIO...