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The physician CEO advantage and hospital performance during the COVID-19 pandemic : capacity utilization and patient satisfaction

Belasen, Alan T.; Belasen, Ariel; Feng, Zhilan - In: Journal of health organization and management 37 (2023) 3, pp. 313-326

Persistent link: https://www.econbiz.de/10014303244

Service quality in health care : empathy as a double-edged sword in the physician-patient relationship

Cadet, Fabienne; Sainfort, François - In: International journal of pharmaceutical and healthcare … 17 (2023) 1, pp. 115-131

Persistent link: https://www.econbiz.de/10014336885

Factors that influence patient hospitals choices : evidence from Taiwan

Chiang, Hsiang-Tsai; Huang, Tung-Yang - In: Global journal of business research : GJBR 17 (2023) 1, pp. 113-121

Persistent link: https://www.econbiz.de/10014492083

Medical error and patient safety : human factors in medicine

Peters, George A. - 2008

Persistent link: https://www.econbiz.de/10014499723

Robotic-assisted surgery for prostatectomy : does the diffusion of robotic systems contribute to treatment centralization and influence patients’ hospital choice?

Kuklinski, David; Vogel, Justus; Henschke, Cornelia; … - In: Health economics review 13 (2023) 1, pp. 1-16

centralization. Secondly, we analyze if a hospital's use of an RAS system infuenced patients' hospital choice. Methods To analyze RPE … efect model. For investigating RAS systems' infuence on patients' hospital choice, we use patient level data of 4614 RPE … patients' hospital choice is insignifcant or negligible. Conclusions In conclusion, centralization is partly driven by (very …

Persistent link: https://www.econbiz.de/10014500355

Designing AI-augmented healthcare delivery systems for physician buy-in and patient acceptance

Dai, Tinglong; Tayur, Sridhar - In: Production and operations management : the flagship … 31 (2022) 12, pp. 4443-4451

Persistent link: https://www.econbiz.de/10014265858

Good therapeutic connections and patient psychological safety : a qualitative survey study

Rathert, Cheryl; Simmons, Derick R.; Mittler, Jessica N.; … - In: Health care management review : HCM review 49 (2024) 4, pp. 263-271

Persistent link: https://www.econbiz.de/10015071434

Perceived quality factors that discriminate parents of orthodontic patients according to their satisfaction

Souki, Gustavo Quiroga; Ávila, Juliana Meire Silva de; … - In: International journal of pharmaceutical and healthcare … 16 (2022) 2, pp. 297-315

Persistent link: https://www.econbiz.de/10013343588

Relationships between patient flow problems, health care services, and patient satisfaction : an empirical investigation of the emergency department

Al Owad, Ali; Islam, Mazharul; Samaranayake, Premaratne; … - In: Business process management journal 28 (2022) 3, pp. 684-712

Persistent link: https://www.econbiz.de/10013380718

Transforming leadership, improving the patient experience : communication strategies for driving patient satisfaction

Belasen, Alan T.; Eisenberg, Barry; Borgos, Jill - 2024

Persistent link: https://www.econbiz.de/10014515284