Purpose – The paper seeks to give some reviews of quality function deployment and by using a systems thinking perspective to show how QFD can be a useful and profit‐making tool for business decision making in general. Design/methodology/approach – In order to show that QFD is a tool that...

Insurance companies have to estimate reserves and provisions to cover the payment of either unreported claims or unsettled claims. In this paper, we apply the Chain-Ladder method to obtain a point estimate of reserves, and then we use the bootstrap technique to estimate the margin of error and...

Purpose: In forest insurance market, there are three main participants including the insurance company, the forest farmer and the government. As different participant has different benefit object, there will be a complex and dynamic game relationship among all participants. The purpose of this...

Mobile Arbeitsformen wie die Telearbeit gewinnen im Rahmen der betriebswirtschaftlichen Diskussionen zu Arbeitsflexibilisierung, dezentralen Organisationsstrukturen und virtuellen Teams zunehmend an Bedeutung. Die vorliegende Studie fokussiert den Einfluss von Telearbeit auf das Team,...