This study aims to investigate the readiness of University of Isfahan in implementing Customer Relationship Management according to opinions of the students in this university. This study is an applied one and in its nature and method, it is a descriptive and survey-based one. The statistical...

Purpose: For organizations competing in volatile environments, strategic agility is the key for sustaining in the market. It is essential for such organizations to identify the main agility indicators that contribute to their strategic core. The purpose of this paper is to propose and test a...

Purpose: The purpose of this paper is to develop a new ontology for knowledge management (KM) technologies, determining the relationships between these technologies and classification of them. Design/methodology/approach: The study applies NOY methodology – named after Natalya F. Noy who...

Sales promotion is important issue in most of sales and distribution companies and finding the most appropriate strategy for this subject is marketers’ challenge. Discounting (offering) is one of sales promotion strategies. Using the fixed and constant discounting strategy for all customers...

Knowledge sharing and its risks have been considered by researchers in recent years, and despite the importance of the issue in the insurance industry, no research has been conducted in this area. Given the identified gap, the main purpose is to analyze and evaluate inter-organizational...

In this paper, we investigate the impact of budgetary slack on the allocated budget and the achievement of organizational goals under a centralized performance-based budgeting (PBB) strategy. A mathematical model is developed to select the strategic portfolio of activities and allocate budget to...

Training competent managers has now developed to an important concept in management which is regarded by many scholars and industry experts as one of the main approaches for the success of various organizations and industries in national and transnational contexts. Hence, this study is aimed at...

In this study, the effect of branding along with macro variables and market potential of countries on the export of handmade carpets is investigated. The present study is a fundamental one in which a quantitative method has been used. Six hypotheses were defined. The data was collected from 712...

English Abstract: Activity-based costing since it's introduction has attracted so much attention. There are, however, practical problems in implementing this costing system, which, in spite of the computational superiority of activity-based costing compared to traditional costing, organizations...

English Abstract: According to high importance of SME's for Countries economic growth, In today’s competitive world, the internationalization of these enterprise's is inevitable. Internationalization is a multi-dimensional Process and in each dimension, Companies adopt Strategies which is...