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User-generated content as a research mode in tourism and hospitality applications : topics, methods, and software

Lu, Weilin; Stepchenkova, Svetlana - In: Journal of hospitality marketing & management 24 (2015) 1/2, pp. 119-154

Persistent link: https://www.econbiz.de/10010526370

The impact of digital marketing on development of tourism in the urban areas

Tolić, Ivan; Sabljić, Dragan - 2020

Persistent link: https://www.econbiz.de/10012601659

Enhancing hotel knowledge management : the influencing factors of online hotel reviews on travellers' booking intention

Xia, Yufan; Chan, Hing Kai; Zhong, Lina; Xu, Shuojiang - In: Knowledge management research & practice : KMRP ; an … 20 (2022) 1, pp. 34-45

Persistent link: https://www.econbiz.de/10013177996

Consumer behavior in hospitality and tourism

Dixit, Saurabh Kumar; Lee, Kuan-Huei; Poh Theng Loo - In: Journal of global scholars of marketing science : … 29 (2019) 2, pp. 151-161

Persistent link: https://www.econbiz.de/10012257890

Word-of-mouth in social media : the case of Polish tourist industry

Deszczyński, Bartosz - In: International journal of management and economics 53 (2017) 4, pp. 93-114

The core objective of this paper is to determine the level of online dialogue in social media between the tourist industry leaders and their customers. This study applies sequential explanatory industry-representative comparison with statistical and qualitative analysis of online word-of-mouth...

Persistent link: https://www.econbiz.de/10012027004

Virtual cultural tourism : six pillars of VCT using co-creation, value exchange and exchange value

Wiltshier, Peter; Clarke, Alan - In: Tourism and hospitality research : the surrey quarterly … 17 (2017) 4, pp. 372-383

Persistent link: https://www.econbiz.de/10011846697

Sharing dissatisfaction online : analyzing the nature and predictors of hotel guests negative reviews

Fernandes, Teresa; Fernandes, Filipa - In: Journal of hospitality marketing & management 27 (2018) 2, pp. 127-150

Persistent link: https://www.econbiz.de/10011848333

Mapping the progress of social media research in hospitality and tourism management from 2004 to 2014

Lu, Ying; Chen, Ze; Law, Chun Hung Roberts - In: Journal of travel and tourism marketing 35 (2018) 2, pp. 102-118

Persistent link: https://www.econbiz.de/10011885977

Real-time co-creation and nowness service : lessons from tourism and hospitality

Buhalis, Dimitrios; Sinarta, Yeyen - In: Journal of travel and tourism marketing 36 (2019) 5, pp. 563-582

Persistent link: https://www.econbiz.de/10012179443

Good food, clean rooms and friendly staff : implications of user-generated content for Slovenian skiing, sea and spa hotels’ management

Godnov, Uros̆; Redek, Tjas̆a - In: Management : journal of contemporary management issues 23 (2018) 1, pp. 29-57

Persistent link: https://www.econbiz.de/10012146602