The process of digital transformation requires a careful management since it involves a set of technological, organisational, cultural and social changes that impact the organization as a whole. For that reason, in order to reach satisfying results, it is not enough to passively adopt digital...

We developed a new platform governance model which better enables the digital platforms to participate in the social governance. During the COVID-19 pandemic, it is optimal that citizens voluntarily and simultaneously comply with and help spread government's initiative to isolate the virus, such...