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Impact of the COVID-19 pandemic on management-level hotel employees' work behaviors : moderating effects of working-from-home

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Does hotel employees' quality of work life mediate the effect of psychological capital on job outcomes?

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When patrons become perpetrators : examining the negative effects of customer incivility for Hospitality employees

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Can resilience help? : coping with job stressor

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Enhancing hotel employees' well-being and safe behaviors : the influences of physical workload, mental workload, and psychological resilience

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Emotional labour and its psychometric outcomes on the service providers of the hotel industry

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