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Analysis of patent documents with weighted association rules

Altuntas, Serkan; Dereli, Türkay; Kusiak, Andrew - In: Technological forecasting & social change : an … 92 (2015), pp. 249-262

Persistent link: https://www.econbiz.de/10011389679

Multi-criteria decision making methods based weighted servqual scales to measure perceived service quality in hospitals : a case study from Turkey

Altuntas, Serkan; Dereli, Türkay; Yilmaz, Mustafa Kemal - In: Total quality management & business excellence : an … 23 (2012) 12, pp. 1379-1395

Persistent link: https://www.econbiz.de/10009687478

Forecasting technology success based on patent data

Altuntas, Serkan; Dereli, Türkay; Kusiak, Andrew - In: Technological forecasting & social change : an … 96 (2015), pp. 202-214

Persistent link: https://www.econbiz.de/10011532541

Fuzzy dematel method to evaluate the dimensions of marketing resources : an application in SMEs

Altuntas, Serkan; Yi̇lmaz, Mustafa Kemal - In: Journal of business economics and management 17 (2016) 3, pp. 347-364

Persistent link: https://www.econbiz.de/10011517941

Comparing the innovation performance of EU candidate countries : an entropy-based TOPSIS approach

Kaynak, Selahattin; Altuntas, Serkan; Dereli, Türkay - In: Economic research 30 (2017) 1,1, pp. 31-54

Persistent link: https://www.econbiz.de/10012222194

Monitoring patient dissatisfaction : a methodology based on SERVQUAL scale and statistical process control charts

Altuntas, Serkan; Dereli, Türkay; Kaya, İhsan - In: Total quality management & business excellence 31 (2020) 9, pp. 978-1008

Persistent link: https://www.econbiz.de/10012256679

An Approach Based on TRIZ Methodology and SERVQUAL Scale to Improve the Quality of Health-Care Service: A Case Study

ALTUNTAS, Serkan; YENER, Engin - In: Ege Academic Review 12 (2012) 1, pp. 97-106

A new innovative approach based on theory of inventive problem solving (TRIZ) and the quality service measurement scale (SERVQUAL) is proposed to improve the quality of health-care service. TRIZ is used at a wide range of area in industrialized countries to solve problems, while SERVQUAL is used...

Persistent link: https://www.econbiz.de/10009416844

Multi-criteria decision making methods based weighted SERVQUAL scales to measure perceived service quality in hospitals: a case study from Turkey

Altuntas, Serkan; Dereli, Trkay; Yilmaz, Mustafa Kemal - In: Total quality management & business excellence : an … 23 (2012) 11, pp. 1379-1395

Persistent link: https://www.econbiz.de/10010045956

A regression-based "patent data analysis" approach : a case study for "weapon technology" evaluation process

Altuntas, Serkan; Dereli, Türkay - In: IEEE transactions on engineering management : EM 69 (2022) 6,2, pp. 3874-3886

Persistent link: https://www.econbiz.de/10013548749

A novel approach based on utility mining for store layout: a case study in a supermarket

Altuntas, Serkan - In: Industrial Management & Data Systems 117 (2017) 2, pp. 304-319

Purpose The purpose of this paper is to propose a novel approach based on utility mining for store layout. Design/methodology/approach A utility mining-based data mining algorithm is utilized in this paper. Findings A real-life case study in a supermarket is conducted to illustrate the proposed...

Persistent link: https://www.econbiz.de/10014825373