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Customer service 140 characters at a time : the users' perspective
Canhoto, Ana Isabel Domingos; Clark, Moira - In: Journal of marketing management : MM 29 (2013) 5/6, pp. 522-544
Persistent link: https://www.econbiz.de/10009775429
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The perspectice of a revised TRAM on social capital building : the case of Facebook usage
Jin, ChangHyun - In: Information & management : the internat. journal of … 50 (2013) 4, pp. 162-168
Persistent link: https://www.econbiz.de/10009748436
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The effects of a player’s network centrality on resource accessibility, game enjoyment, and continuance intention : a study on online gaming communities
Hsiao, Cheng-chieh; Chiou, Jyh-shen - In: Electronic commerce research and applications 11 (2012) 1/6, pp. 75-84
Persistent link: https://www.econbiz.de/10009730283
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See you on Facebook! : a framework for analyzing the role of computer-mediated interaction in the evolution of social capital
Antoci, Angelo; Sabatini, Fabio; Sodini, Mauro - In: The journal of socio-economics 41 (2012) 5, pp. 541-547
Persistent link: https://www.econbiz.de/10009689418
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The role of social network sites in creating information value and social capital
Koroleva, Ksenia - 2012
Persistent link: https://www.econbiz.de/10009690505
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Social capital, knowledge sharing and intellectual capital in the Web 2 enabled world
Cronk, Marguerite - 2011
Persistent link: https://www.econbiz.de/10009713588
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The multi-layered nature of the internet-based democratization of brand management
Asmussen, Bjoern; Harridge-March, Sally; Occhiocupo, … - In: Journal of business research : JBR 66 (2013) 9, pp. 1473-1483
Persistent link: https://www.econbiz.de/10009757064
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Perception towards professional and personal social networking sites : an exploratory study
Mishra, Sita; Tyagi, Archana - In: International journal of business excellence 6 (2013) 4, pp. 393-408
Persistent link: https://www.econbiz.de/10009757137
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Social capital in QQ China : impacts on virtual engagement of information seeking, interaction sharing, knowledge creating, and purchasing intention
Huang, Ran; Kim, HaeJung; Kim, Jiyoung - In: Journal of marketing management : MM 29 (2013) 3/4, pp. 292-316
Persistent link: https://www.econbiz.de/10009761877
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The pursuit of empowerment through social media : structural social capital dynamics in CSR-blogging
Fieseler, Christian; Fleck, Matthes - In: Journal of business ethics : JOBE 118 (2013) 4, pp. 759-775
Persistent link: https://www.econbiz.de/10010237026