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Quality management in healthcare organizations : empirical evidence from the baldrige data
Parast, Mahour Mellat; Golmohammadi, Davood - In: International journal of production economics 216 (2019), pp. 133-144
Persistent link: https://www.econbiz.de/10012106759
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Understanding hospital quality : the case of cumulative and balanced quality
Anderson, Sidney T.; Smith, J. S. - In: The service industries journal 38 (2018) 3/4, pp. 182-200
Persistent link: https://www.econbiz.de/10011848068
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Influence of continuous quality improvement on patients' satisfaction within hospitals in Nairobi, Kenya
Ntwiga, Pamleila Nkirote; Muchara, Maina; Kiriri, Peter - 2019
Persistent link: https://www.econbiz.de/10012146093
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Using patient-centric quality information to unlock hidden health care capabilities
Wang, Guihua; Li, Jun; Fazzalari, Franco L.; Hopp, … - 2016
Persistent link: https://www.econbiz.de/10011742646
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Can Improving Quality Decrease Hospital Costs
Jarlier, Agnes; Charvet-Protat, Suzanne - 2008
co-ordination reduced hidden costs and also increased quality. Adverse events prolonged hospital stays by 1.74-4 days and …
Persistent link: https://www.econbiz.de/10014155208
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Using Patient-Specific Quality Information to Unlock Hidden Health Care Capabilities
Wang, Guihua; Li, Jun; Hopp, Wallace J.; Fazzalari, Franco - 2017
distance and waiting time on the surgical schedule, we capture hospital and surgeon volume effects, as well as their specific …
Persistent link: https://www.econbiz.de/10014035675
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Improving Outpatient Healthcare Quality : Understanding the Quality Dimensions
Ward, Keith; Rolland, Erik; Patterson, Raymond - 2013
Based on literature review, we derive a set of dimensions that influence patient-perceived health care quality. Utilizing outpatient survey data from 222 different physicians, we identified six underlying quality factors and classified them according to the derived dimensions. These quality...
Persistent link: https://www.econbiz.de/10014038813
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Patient Safety and Quality
Braithwaite, Jeffrey; Donaldson, Liam - In: The Oxford handbook of health care management. 2016
Persistent link: https://www.econbiz.de/10013476323
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Modeling patient perceptions about generic drug quality and trust with doctors : an empirical analysis for creating sustainable healthcare
Rejikumar G.; Ajitha, Aswathy Asokan; Kalpana, P.; … - In: IEEE transactions on engineering management : EM 70 (2023) 8, pp. 2968-2987
Persistent link: https://www.econbiz.de/10014364803
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Improving quality in outpatient services
Guinane, Carole S.; Davis, Noreen - 2011 - First edition.
chapter 1 Defining Outpatient Healthcare -- chapter 2 Creating a Structure for Quality and Safety -- chapter 3 Engineering the Customer Connection -- chapter 4 Policies, Procedures, and Plans -- chapter 5 e Human Resource Factor -- chapter 6 Measuring Quality and Safety -- chapter 7 Medication...
Persistent link: https://www.econbiz.de/10014498040