Sales force automation refers to the automation of sales activities within an organization. Depending on the context, SFA may refer to the concept, the tools or the system. Because the literature refers to the importance of customer value creation and competitive advantage in considering SFA,...

Social media are very popular around the world. More and more people adopt this method of communication, as it brings instant and effective ways to stay in touch with ones relatives, coworkers, brands and products. Poland is no exception, as all major brands of the social sphere have decided to...

Das Ziel der vorliegenden Arbeit ist die Entwicklung eines Modells zum zielgerichteten Lernen von Organisationen für einen fundamentalen Unternehmenswandel.

This volume of the perspectives for our partners serves to prepare our partners for the next workshop. We have investigated the area of new ventures in companies with the special focus on theorganisational conditions and examined supportive and counterproductive factors for innovation.(...)

Die vorliegende Arbeit beschäftigt sich mit der Frage des derzeitigen Standes des Images des Absatzorgans Makler in der österreichischen Versicherungswirtschaft. Das Image der Versicherungswirtschaft und ihrer Vermittler ist wegen der Abstraktheit des Produktes von besonderer Bedeutung für...

This paper describes the use of corporate decision and strategy simulations as a decision-support instrument under varying market conditions in the tourism industry. It goes on to illustrate this use of simulations with an experiment which investigates how successful different market...