Purpose To analyze FINRA’s focus on broker-dealer culture in its 2016 annual priorities letter and the application of … provide recommendations as to how a firm can develop or improve its culture of compliance. Design/methodology/approach This … article examines FINRA’s current and historic pronouncements about “culture” in speeches, guidance, and decisions in …

suppressed with customers. In contrast, happiness expression is most acceptable with coworkers. Moreover, though culture … customers are fairly consistent across culture, with two exceptions. French respondents are more accepting of anger expression … “service culture.”  …

the role of culture and technology. Design/methodology/approach – A proposed framework illustrates four factors that … nurture socially driven service innovation in emerging economies: solution, inclusion, culture, and technology. Extant …

Purpose – The purpose of this paper is to assess the role that elapsed time and culture may play in affecting …

explaining cultural influences on consumers' price perceptions. Findings – Results of the data analysis show that culture factors … Lichtenstein et al. study on price perception as well as work on culture from anthropology and sociology, international business …, international marketing, and Hofstede's culture theory.  …

In recent years, the study of creativity has shifted from analysis of culture as an end in itself to one of economic …